Privacy policy
PRIVACY STATEMENT
YOUR INFORMATION
When you purchase a product or service from Aileron Group, in order to take payment and
delivery your items, we collect the personal information you provide us with such as your name,
address and email address.
When you access and use our Service, our host (Weebly) automatically collects and store in log
files your Internet Protocol (IP) address, browser type, internet service provider (ISP),
referring/exit pages, operating system, date/time stamp, clickstream data, and other user
information as part of our Service analytics (individually and collectively, “Automatically
Collected Information”) to analyse trends in the aggregate and administer the Service. We use
mobile application platform permissions when collecting other information from you. We do not
link this automatically collected data to other information we collect about you.
Email marketing (if applicable): With your permission, we may send you emails about Aileron
Group, new products and other updates.
CONSENT
When you provide us with personal information to complete a transaction, verify your credit card,
place an order, arrange for a delivery or return a purchase, we imply that you consent to our
collecting it and using it for that specific reason only. If we ask for your personal information for
a secondary reason, like updates, we will either ask you directly for your expressed consent, or
provide you with an opportunity to say no.
How do I withdraw my consent?
If you would like to withdraw your consent for us to contact you, use or disclose your
information, at any time, you can contact the team via customer.support@ailerongroup.co.uk.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate
our Terms of Service.
PAYMENT
Aileron Group’s store is hosted on Weebly. Weebly provides us with the online e-commerce
platform that allows us to sell our products and services to you.
Credit card payments to Aileron Group are taken through Stripes Secure Payment system. This
means that Aileron Group does not have knowledge of nor do we store your credit card details.
Stripes privacy policy can be viewed by following this link https://stripe.com/gb/privacy.
If you do not wish to pay using your credit card via Stripe you also have the option of making
payment through Paypal. Aileron Group does not know or store your credit card details. Paypal’s
privacy policy can be viewed following this link
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
THIRD-PARTY SERVICES
The third-party providers used by us will only collect, use and disclose your information to the
extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are
required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the
manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located
a different jurisdiction than either you or us. So if you elect to proceed with a transaction that
involves the services of a third-party service provider, then your information may become subject
to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment
gateway located in the United States, then your personal information used in completing that
transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you
are no longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.
COOKIES
Cookies are small files that a site or its service provider transfers to your computer's hard drive
through your web browser (if you allow) that enables the site's or service provider's systems to
recognize your browser and capture and remember certain information. For instance, we use
cookies to help us remember and process the items in your shopping cart. They are also used to
help us understand your preferences based on previous or current site activity, which enables us to
provide you with improved services. We also use cookies to help us compile aggregate data about
site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site
visitors. These service providers are not permitted to use the information collected on our behalf
except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies. You do this through your browser (like Netscape Navigator or
Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu
to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to
many features that make your site experience more efficient and some of our services will not
function properly. However, you can still place orders over the telephone by contacting customer
service.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country or
province of residence, or that you are the age of majority in your country or province of residence
and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If we
make material changes to this policy, we will notify you here that it has been updated, so that you
are aware of what information we collect, how we use it, and under what circumstances, if any,
we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to
the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about
you, register a complaint, or simply want more information, simply contact us at
customer.support@ailerongroup.co.uk
When you purchase a product or service from Aileron Group, in order to take payment and
delivery your items, we collect the personal information you provide us with such as your name,
address and email address.
When you access and use our Service, our host (Weebly) automatically collects and store in log
files your Internet Protocol (IP) address, browser type, internet service provider (ISP),
referring/exit pages, operating system, date/time stamp, clickstream data, and other user
information as part of our Service analytics (individually and collectively, “Automatically
Collected Information”) to analyse trends in the aggregate and administer the Service. We use
mobile application platform permissions when collecting other information from you. We do not
link this automatically collected data to other information we collect about you.
Email marketing (if applicable): With your permission, we may send you emails about Aileron
Group, new products and other updates.
CONSENT
When you provide us with personal information to complete a transaction, verify your credit card,
place an order, arrange for a delivery or return a purchase, we imply that you consent to our
collecting it and using it for that specific reason only. If we ask for your personal information for
a secondary reason, like updates, we will either ask you directly for your expressed consent, or
provide you with an opportunity to say no.
How do I withdraw my consent?
If you would like to withdraw your consent for us to contact you, use or disclose your
information, at any time, you can contact the team via customer.support@ailerongroup.co.uk.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate
our Terms of Service.
PAYMENT
Aileron Group’s store is hosted on Weebly. Weebly provides us with the online e-commerce
platform that allows us to sell our products and services to you.
Credit card payments to Aileron Group are taken through Stripes Secure Payment system. This
means that Aileron Group does not have knowledge of nor do we store your credit card details.
Stripes privacy policy can be viewed by following this link https://stripe.com/gb/privacy.
If you do not wish to pay using your credit card via Stripe you also have the option of making
payment through Paypal. Aileron Group does not know or store your credit card details. Paypal’s
privacy policy can be viewed following this link
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
THIRD-PARTY SERVICES
The third-party providers used by us will only collect, use and disclose your information to the
extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are
required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the
manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located
a different jurisdiction than either you or us. So if you elect to proceed with a transaction that
involves the services of a third-party service provider, then your information may become subject
to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment
gateway located in the United States, then your personal information used in completing that
transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you
are no longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.
COOKIES
Cookies are small files that a site or its service provider transfers to your computer's hard drive
through your web browser (if you allow) that enables the site's or service provider's systems to
recognize your browser and capture and remember certain information. For instance, we use
cookies to help us remember and process the items in your shopping cart. They are also used to
help us understand your preferences based on previous or current site activity, which enables us to
provide you with improved services. We also use cookies to help us compile aggregate data about
site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site
visitors. These service providers are not permitted to use the information collected on our behalf
except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies. You do this through your browser (like Netscape Navigator or
Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu
to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to
many features that make your site experience more efficient and some of our services will not
function properly. However, you can still place orders over the telephone by contacting customer
service.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country or
province of residence, or that you are the age of majority in your country or province of residence
and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If we
make material changes to this policy, we will notify you here that it has been updated, so that you
are aware of what information we collect, how we use it, and under what circumstances, if any,
we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to
the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about
you, register a complaint, or simply want more information, simply contact us at
customer.support@ailerongroup.co.uk